SCS | Your Medical Debt Collection Agency

Our goal is to bridge the communication gap between our healthcare partner and their patient while maintaining the high reputation of brand and image of the group.

The SCS team is focused on the future and how we can take innovation, service, and professionalism to levels unparallel to our industry. The approach is simple; to increase net monies collected, deliver superior customer service, and collaborate with our clients to create business strategies that work.

“We started our relationship with SCS in 2014. From the beginning, SCS has delivered exceptional recovery results and customer service. They are always helpful in answering any questions. Their portal is user-friendly and makes using their services fast and efficient for all involved. “

Deb G. – Multi-Specialty Group

The industry leader in business resource allocation and accounts receivable management since 1981.

At SCS, we hold ourselves to the highest compliance standards in the industry and adhere to strict codes of ethics. We have an established Quality Assurance Team that makes sure professionalism and quality are maintained.

Trustworthiness Starts with Compliance

SCS is proud to have earned the prestigious HIPAA seal of compliance & has been featured in the HIPAA journal magazine.

HIPAA Compliance Verification

We are committed to upholding ethical standards and strongly endorse compliance with all federal and state laws.

Meet Our Leadership Team

Steve Patterson


The late Steve Patterson founded SCS in February of 1981 with a goal in mind - to be the best. He had worked in the credit and collections industry since 1976. Prior to starting SCS, Steve was the Regional Collections Supervisor, SE Division for Avco Financial.

Brent Patterson

Chief Executive Officer

Brent permanently joined the company in May 2009. As a second-generation agency employee, he has throughout his time at SCS, worked in every department. He currently serves as the CEO. He oversees all aspects of operations including setting direction for all departments and strategic corporate planning. Brent also works with key accounts to create long-lasting business relationships.

Brenna Patterson

Director of Operations

Brenna has been leading the administration and client relations department since 2013. She provides strategic vision for the organization by working with management to establish long range goals, strategies, and policies. She supplies active direction for all operational execution.

From independent physicians and small practices, to large healthcare groups, SCS provides bad debt and self pay management solutions that return millions of dollars to medical groups annually.


As an extension of your organization, SCS provides inbound and outbound receivables management services which delivers exceptional liquidation results with high levels of client and patient satisfaction.


We leverage decades of industry experience, innovative technology and sophisticated analytics to design customized strategies for each line of business, at every stage in the credit and collections process.


SCS Insurance Recovery is a specialized team of personnel within SCS that is solely dedicated to enhancing client cash flow through utilizing their experience in comprehensive insurance follow up and refilling.


SCS Consulting is a program is designed to allow clients and their staff members to have an expert in the collection community come to their place of business, on a face-to-face basis, and educate attendees on “everything collections”.