ACA International Collector’s Pledge
I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their just debts.
I will be professional and ethical.
I will commit to honoring this pledge.
All SCS Agents represent the highest level of professionalism at all times. Our team members integrate their expertise in the field of collections to produce unmatched results.
With our strong core of recovery specialists, including bi-lingual representatives to service the non-English speaking population, combined with industry-leading technology, SCS will provide unparallel returns on past due receivables. SCS has a proven ability to help create and implement innovative collection processes-customized to meet specific needs to maximize returns. With a business culture centered around consulting, our agents adopt a straightforward, professional approach.
Our approach produces faster payments and greater returns compared to the out-dated, strong-armed attorney approach and the immediate “place and pop” credit reporting approach. SCS promises a higher level of service with an optimal level of efficiency and effectiveness.
Our Agents Know Healthcare Receivables
In today’s competitive healthcare arena, specialization often tips the scale to success. For over 30 years, SCS has delivered self-pay and bad debt call center management combined with an extensively qualified department of insurance and billing follow up specialists for healthcare groups across the country.
Our staff members are well versed in the dynamics of the healthcare collection industry and are trained in HIPAA, FCRA, TCPA, and all collection laws affecting healthcare.
Our specialization and depth of experience allow us to create and customize solutions that help manage the revenue cycle more efficiently. We hire, train, and focus on one thing. The business of healthcare collections.
|Fully customized plan||Standard collection activity|
|Analyze all data||Data entry with no thought|
|Develop and analyze action plan||1 letter and a call|
|Assist the debtor with understanding how the bill arose||Read from a call script|
|Listen, understand, and move the call towards resolution||Intimidate|
|Accredited Business with the BBB A+ Rating||Not Accredited BBB & FTC Complaints|
|Thoroughly work each account||Collect only the easy money|
|Continuous efforts||Place and pop the debtors credit file|