Decades of proven industry experience, coupled with cutting edge technology and innovative strategies, result in greater efficiencies and maximized returns for our clients.
SCS’s systematic collection strategies combine both the use of conventional scoring analytics and our own proprietary algorithm. Our sophisticated statistical model leverages consumer behavioral data and specific account attributes to direct ongoing collection activity.
This predictive methodology has been perfected through the years and is exclusive to SCS, giving us a definitive advantage over our competitors.
SCS Online Client Portal
Using our state-of-the-art integration system, we enable client’s to see what we see within our system. Client’s can log in and view all account activity including agent notes, patient notes, call recordings, payment schedules, etc.
The SCS Client Portal is a HIPAA Compliant and Secure environment to communicate in. Client’s enjoy the ease of uploading account files, reporting monthly payments and adjustments, and cancellations. Our dashboard allows for complete transparency and can create an array of statistical reports.
Patient Online Account Management
Our technology goes above-and-beyond the standard “Click Here to Make a Payment”. Open channel pages are not safe nor a secure place to input personal information. We incorporate a Multi-Factor Authentication Process that allows patients to manage, view, and make payments to their accounts via our website.
Maximize Right Party Contacts (RPC’s) with our Continuous Skip Tracer
If you don’t have the right key, you can’t start the car. Same goes for collections. The wrong data puts the breaks on your collections strategy. Accurate data accelerations your recovery efforts and success.
Our Continuous Skip Tracer allows us to make sure the information processed through our system is the most accurate information in the open market including social security verification, date-of-birth verification, active telephone numbers, address history, utility activations, financial loans, DMV changes, etc.
Once a baseline is verified, all accounts in our system are continuously monitored for any changes. When changes are identified, the agent receives an alert in their call queue each morning and begins their day by reaching out with the new contact information.